Friday, May 29, 2015

Success! Finding the right solution is possible!

One of the things I like most about being a consultant is the problem solving.  Not every solution is going to work for every client or business.

Think about your business and what works for you?  What have you changed to make things better?  Technology isn't any different!  Sometimes changes are necessary to make your business more efficient, reduce costs or both!

The possibilities are endless these days!  Picking the right solution for you and your business means working with someone that will take the time to know and understand your unique business model and then implement technology solutions that will help make it happen!  That's what we are about at Bents Consulting!  Creating relationship with our customers that allow understanding, change, innovation and success!

We are here to help!  Give us a call!  515-451-6485 or!

Friday, May 15, 2015

Searching for answers...

I was working for a client today and another associate of the business came into the room and wanted to ask me a question.  So I stopped and let them tell me what they wanted.  The customer knew what they wanted but didn't quite know if what they wanted was possible.  The other associate in the room who's computer I was working on at the time had a puzzled look on his face.  He says, "How did you know what they wanted so quickly.  I didn't even understand what she wanted!"

You see, questions like these keep me sharp!  I love them!  It shows that the customer is thinking and wants to make things better!  That's often the first step we all need to realize.  Change.  It's a six letter word, but sometimes people think it's only spelled with four!  It doesn't come easy but without it we are stuck.

Just a few minutes later and I had the new phone system ( configuration changes complete.  I'd rebuilt the call routing for this client, tested to make sure it worked and had taken a training video for the client to know and understand how the systems works better for them!

It was a great day to see a client happy and see change at work!

Don't be afraid of change!  It can help you make things better and so can Bents Consulting!  Call or email us today at 515-451-6485!